Shipping Policy

Thank you for choosing Habeyebi! Our shipping policy outlines the details and conditions regarding the delivery of your orders. Please read this policy carefully before making a purchase.

Shipping Locations:

We offer shipping within the United Kingdom and worldwide. Please note that certain remote areas or countries may have limited or restricted delivery options. If you have any concerns about shipping to your location, please contact our customer support team before placing your order.

Order Processing Time:

We strive to process and ship orders promptly. Once your order is successfully placed and payment is received, we will typically process and dispatch it within 2-3 days in the uk and 5-7 days internationally. Please note that order processing times may vary during busy periods or promotional events. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods and Providers:

We work with reputable shipping providers to ensure safe and reliable delivery of your orders. The shipping method and provider will be determined based on the size, weight, and destination of your package. We reserve the right to choose the most suitable shipping option for your order.

Shipping Costs:

Shipping costs will be calculated and displayed at checkout based on the total weight of your order and the shipping destination. We offer competitive shipping rates to provide you with the best value. Any applicable taxes, customs duties, or import fees will be the responsibility of the customer.

Estimated Delivery Time:

The estimated delivery time will depend on the shipping method and destination. While we strive to provide accurate delivery estimates, please note that actual delivery times may vary due to factors beyond our control, such as customs clearance procedures, weather conditions, or unexpected delays in transit. The estimated delivery time will be provided during the checkout process, and we will do our best to ensure timely delivery.

International Shipping:

For international orders, please be aware of any import regulations or restrictions imposed by your country. It is the customer's responsibility to ensure that the ordered products comply with local laws and regulations. In the event of customs delays or the refusal of entry by customs authorities, we cannot be held responsible, and any additional costs or return fees incurred will be the responsibility of the customer.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as non-delivery, damaged package, or missing items, please contact our customer support team as soon as possible. We will work with the shipping provider to resolve the issue and ensure your satisfaction.

Change of Address:

It is essential to provide accurate and complete shipping information when placing your order. If you need to make any changes to the shipping address after your order has been placed, please notify us immediately. We cannot guarantee that changes can be made once the order has been processed or shipped, and any additional costs or delays incurred due to incorrect or incomplete address information will be the responsibility of the customer.

Changes to Shipping Policy: We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team.